Customer Tales: Jennifer Carello of TechCare

Mar 25, 2014

Customer Tales: Jennifer Carello of TechCare

Mar 25, 2014

This is what one of my client’s sites looked like yesterday….

Site hacked!

They were hacked

I took a review of my clients who are not backing up with an outside service and I wanted to make sure that you knew that you were one of these clients who are not backing up.

Now, you may wonder if your web host is backing up your site. Most likely, they are running a monthly, weekly and a daily backup. This may be great in cases where you know exactly what day/time you were hacked so you know when a good one existed to restore.

Sometimes hacking can occur by hackers dropping files on your server and then a week or two later, they activate the files and hack your site so it is noticeable to you.  In that case, you need to go back further than just a week.

I highly recommend a backup service called blogVault.  This service is OFF SITE which means that the backups do not reside on your server.  They are also EASY to restore with a few clicks and a bit of information.  blogVault also keeps over a month of daily backups so you can go back on a granular basis.

Do you HAVE to have backup?  Certainly not. It is like insurance.  You don’t ever need insurance unless your car is in an accident or your house is damaged or you break a bone or get sick. But if this happens, the fee you will pay for the entire year will be worth the amount of time it would take a developer to restore a manual backup or clean your database.

Just to touch on HOW sites are hacked and WHY

In a nutshell, for the most part, hackers want to either be “famous” or they would like to insert links to pharmaceuticals or other items on your site.  Wordpress is becoming more and more popular, so if a hacker learns how to hack into WordPress, they have a LOT of other sites on which they can just do what they learned how to do.  If you are not maintaining your site by updating to the latest version of WordPress, keeping your plugins up to date, updating your framework and themes, removing themes you are not using, and removing plugins you are not using, you may have your site WIDE OPEN for hackers.

Here are some guidelines to keep your website safe and not like the one above:

  1. Update WordPress on a regular basis
  2. Update your plugins, themes, framework
  3. Remove old software you are not using
  4. Install some type of plugin which limits logins, or provides security
  5. Backup

If you have questions, please send me an email. You can sign up for blogVault right here. All you will need to know is your WordPress login info and have a credit card handy.

Thank you and I wish you all safe and healthy websites!!!


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