We at blogVault were privileged to speak to one of our esteemed customers – Erica Arnold who is an avid WordPress Blogger. We got some wonderful feedback from her for blogVault which will help us improve our service for our customers. You can connect to Erica on her blog
I am a online and marketing social media manager in Orange County, California.
My company, Biz Marketing Machines, has a blog that gives online marketing tips to chiropractors, but we also have a Done-For-You Service for them.
I was looking to move my site to a new host because GoDaddy had many issues with their servers and how secure they were. I just had issue after issue after issue with them with compromised sites etc.
The original developer of the site was supposed to offer me a clean backup of when he first made the site, but he never responded or got back to me.
I tried Back-up Buddy, but found it difficult to move sites that were custom-made for us.
The user interface was so friendly and easy to use. Basically, click some buttons, fill in some basic information, and you can move your site easily. Not only that, but there is a chat that pops up when you are signed in if you need any assistance.
My experience was great. Every time I have used it and needed help, I didn’t have to go searching for it. It’s difficult to find good customer service, especially with internet-based companies, but I think blogVault is top notch in that area.
You don’t need any improvements on service, because that’s what BlogVault really excels at, but you could just have more bloggers talk about it, and get on the WordPress Forums and find out who needs back up and offer your service.
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